Risk Management
What do we do?
We provide a secure and reliable service for buying and selling cryptocurrency through our ATMs. To ensure high quality and long-term stability of our services, we implement risk management measures, protecting our customers and business from illegal transactions.
We work with exchanges, financial institutions, and other partners, ensuring that all transactions comply with both our and their security standards.
How does our system work?
- 15-minute delay – Allows for the identification and prevention of potential issues before a transaction is completed.
- Real-time automated analysis – Legitimate transactions are processed immediately, while those with elevated risk are flagged for further review.
- Expert monitoring – Our team conducts checks and works closely with our customers to resolve specific cases.
Transactions with elevated risk
Some transactions may appear risky but are entirely legitimate. Therefore, we do not review every transaction with elevated risk but maintain a balanced risk tolerance.
The transactions listed below are allowed despite their elevated risk. This is possible with a higher commission fee, as they require more resources and increased oversight on our part. This way, we maintain standard fees for other customers.
Permissible transactions with elevated risk (with a higher commission fee):
• Coin Swap services (e.g., Changelly, ChangeNOW)
• Mixers
• Shielded transactions (e.g., Mimblewimble)
• Privacy wallets (e.g., Wasabi Wallet)
• Bridges (e.g., ThorChain, Multichain)
• P2P exchanges (e.g., Paxful, CoinCola)
• Decentralized exchanges (e.g., Uniswap, PancakeSwap)
• Gambling (betting, games of chance, lotteries, auctions, fantasy sports, online gaming, contests, and sweepstakes)
What to expect if your transaction has elevated risk?
In most cases, only a higher commission fee will be applied. In rare cases, we may contact you for additional information.